비회원 예약 시 입력한 이메일과 비밀번호 입력 후
[비회원 예약조회] 버튼을 클릭해주세요.
회원 예약조회는 가입한 호텔의 예약페이지에서 가능
비회원 비밀번호 찾기
임시 비밀번호 발급을 위해 아래 정보를 입력해주세요.
- 이메일 : 비회원 예약 시 입력한 이메일 주소
- 예약번호 : 비회원 예약 시 메일로 수령한 예약번호
- 이메일 : 비회원 예약 시 입력한 이메일 주소
- 예약번호 : 비회원 예약 시 메일로 수령한 예약번호
[Booking Inquiries] Who should I contact about my booking?
Hello, and welcome to Wings Booking, the platform that lets you book rooms directly with hotels.
Every listing on Wings Booking is connected to the hotel’s official website booking system, so booking through Wings Booking is the same as booking directly with the hotel.
All bookings made through Wings Booking are managed directly by the hotel. For the quickest help with any booking question, please contact the hotel.
You can find the hotel’s contact information in the booking confirmation sent to your email.
Thank you.
[Changes/Cancellations] I would like to change or cancel my booking.
Hello, and welcome to Wings Booking, the platform that lets you book rooms directly with hotels.
If you booked through Wings Booking as a guest (without an account), you can change or cancel your booking from the [Find My Booking] menu at the top of the page.
Only certain guest details (name, email address or phone number) can be changed. To change your room type or dates, please cancel your current booking and make a new one.
*If you paid at the time of booking, a cancellation fee may apply according to the hotel’s cancellation policy.
If you have trouble using the website, please find the hotel’s contact information in the booking confirmation sent to your email. Contact the hotel with your booking number, and the hotel can help you change or cancel your booking.
Thank you.
[Payment] What payment methods are available?
When you book through Wings Booking, the available payment methods depend on the options offered by each hotel.
Some hotels let you choose between [Pay at Hotel] and [Pay Now], while others accept [Pay Now] only.
Wings Booking shows you bookings through each hotel’s official website, so the available payment methods depend on what the hotel offers.
Thank you.
[Changes/Cancellations] Is there a cancellation fee?
Hello, and welcome to Wings Booking, the platform that lets you book rooms directly with hotels.
If you cancel a booking, a cancellation fee may apply according to the hotel’s cancellation policy.
Each hotel sets its own policy to help prevent no-shows. These policies help create a fairer and more reliable booking experience for everyone.
Thank you for your understanding.